Summit Frequently Asked Questions

+ What will I learn at the Healthy Kids Virtual Summit?

From advancing culinary culture to skill building, flavor development strategies, innovation around protective foods and plant-forward food choices, and sourcing next-generation culinary leadership, the summit will consider a range of issues—and case studies in change—that can collectively illuminate practical opportunities to support change. Together we will continue working towards delivering the kinds of culturally appropriate, healthier food choices our children deserve.

+ Is there a cost to register for the 2020 Healthy Kids Virtual Summit?

The CIA and our generous summit sponsors are offering the virtual series to school foodservice directors and culinary leaders tuition free. Those who register for the summit will also have access to the recorded sessions for on-demand viewing after the summit. Please visit the registration page for additional information about who should attend and registration eligibility.

+ Once registered, how do I access the virtual sessions each week?

Once you have received your registration confirmation, you are all set! As a next step, look out for email communications on tips and tricks for making the most out of your virtual summit experience, including instructions on accessing the platform and setting up your profile, a sneak preview tutorial video, and so much more! We will also be planning a pre-event open house a few weeks in advance to check your technical setup and be sure to work out any issues with your setup before we go live. On Monday, December 7th, you will be emailed a unique link needed to access the summit. It is important that you keep this link handy, as it is your ticket into the live event each day.

+ Can I forward my registration link to my colleague?

No– On Monday, December 7th (the day prior to the summit) you will receive an emailed ticket link from Hopin that is unique to your name and email. If you forward it to someone else to use, they will enter the virtual event as you, and you will no longer be able to participate. You can transfer your registration to another person in your organization by contacting si@culinary.edu. Please see the registration page for eligibility information or if you have a colleague that is also interested in registering to attend.

+ I registered for the virtual summit, but never received the ticket link sent on Monday, December 7th. How can I get into the virtual event?

After the ticket links are sent out on Monday, December 7th we will follow up with a notification email to make sure that you received it. If you did not receive this email, please reach out to us at si@culinary.edu as soon as possible. A friendly staff member will be able to assist you. Please note, that this is a unique link, made just for you and you will not be able to enter the event without it. You cannot forward it to anyone else, or you will not be able to attend.

+ Is there a way that I can tour the Hopin virtual platform prior to the summit start on Tuesday?

Yes! We aim to make this transition to the virtual space as smooth as possible for you. To do so, we have put together a 7-minute tutorial video that walks you through the Hopin experience from start to finish. With lots of useful information, we encourage you to watch this video before participating. Secondly, we will be hosting a virtual open house, two weeks prior to the summit. This is your opportunity to ensure your own technical setup and/or company firewall settings won’t stand in the way of your fun, get a sneak preview of the event and help you feel more comfortable with the technology.   

+ I see that the Hopin platform has a variety of navigation tabs.  What is the difference between each?  

In addition to the compelling on-stage content presented during the summit, we are also bringing you sought-after chances to engage and network. Through our virtual platform, Hopin, we have introduced the following:

Stage – Your first stop each day! Kicking-off at the main stage are presentations, panel discussions and culinary demonstrations by our guest speakers. Ask them anything, through the stage chat, and engage in audience polls from the presenters.
Networking – Take advantage of breaks by meeting up with attendees in the networking lounge for one-on-one conversations. Think of it as professional speed dating or that chance encounter when you “bump into someone” at the coffee station at a live event, where you can easily strike up a conversation and exchange contact information.
Sessions – Further engage with fellow summit attendees by joining in on discussion tables during the networking breaks. This is an opportunity for you to dive deeper into challenges facing school foodservice today.
Expo – This conference would not be possible without our generous sponsors and corporate members. Take a moment to stop into their booths and say hello during the summit breaks. The expo booths will feature culinary demonstrations, special presentations, small group discussions, interactive product demonstrations and more! Be on the lookout for special guest appearances in their booths, as well as opportunities to meet our authors and purchase their books!

+ How do I add my headshot or update my profile once I have entered the virtual summit?  

Your profile has been pre-loaded with your name, email and headline company & title).; however, we encourage you to add a headshot and connect your LinkedIn account to get the most out of your networking experience. To do so, once in Hopin, click the circle with your initials (or headshot) in the top right-hand corner. Click edit profile to make any changes or additions.

+ I joined the virtual summit after the posted start time. How do I know where to join the other attendees?

When you enter the virtual summit, you will be viewing the “Reception” tab. Here, you will see buttons alerting you to what activities are currently happening at that time. Click a button to join the group. You can also look for the red “LIVE” button along the left-hand side of your window. This indicates activated spaces and is a sign of where you should head next.

+ Can I connect with an attendee privately in the virtual space?

In Hopin, you can send a private message to another attendee by clicking on the PEOPLE tab and finding the person’s name (alpha by first name). Click on their name to learn more about them, send a message directly or invite them to a private video call. When you receive a direct chat message from another attendee, you will receive a notification alert on the envelope in the upper right-hand corner. The name of the attendee who messaged you will then rise to the top of your “messages” list.

+ How do I participate in discussion tables under the sessions tab?  

Discussion tables will be offered each day. During this time, attendees will leave the main stage and click on the “sessions” tab on the right of your screen that is noted as “live”. Discussion topics and presenters vary each day and we recommend reviewing the program schedule for full session descriptions. When you click into the session room, you have the option to watch the conversation and contribute through the “session chat” or you can “share your audio and video” to participate by live video on screen if prompted.

+ How do I access the summit resources such as recipes, PowerPoints, recorded videos, and more?  

Those that register and attend the virtual summit, will be given access to the summit resources portal. Here you can easily reference featured recipes, PowerPoint presentations, and educational materials referenced during the series. The portal will also hold all main stage session recordings for you to view on-demand at your convenience. This area is password protected. If in need of the password, please reach out to si@culinary.edu to confirm your attendance/registration.